Two - Factor Authentication

Overview

Some organizations wish to require two-factor authentication during the mobile app log-in.

Functionality

Once set up, two-fact authentication works as follows:

• During log-in, caregivers will enter their username and password as usual
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• Then they will receive a text message with a code
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• That code must be copied from the text message and entered in the Code box within the Ankota App
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• Then the user can work in the mobile app as usual
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Note: If the caregiver receives an error message, please contact your administrator. The cell number may not be entered correctly within your caregiver profile.