Updated: 05 December 2025

Reporting Arrival in the Ankota Caregiver App

Reporting Arrival

To report arrival, follow instructions below:

  • Go to My Visits (also known as Scheduled Visits).

  • Click theClock In button.

    • Note: Depending on the administrator’s settings, the remaining authorization may also display on this page

    • If visits show in red, this means they are On Hold Visits. You will need to complete those before reporting arrival.

  • After clicking Report Arrival, you will be prompted to confirm the time.

  • A confirmation message will then appear, showing your arrival and expected departure time.

  • Once you accept, a green check mark will confirm that your arrival has been successfully recorded.

Note: On this screen you may get an Offline Warning. Please review how to sync Offline visits for more.

Adding a Break

Breaks can only be added if this feature has been enabled by the administrator.

If available, you will see the option to record a break during your visit.

After clock in you can add a break by doing the following

  • Go to My Visits

  • Select Add Break button

  • Enter the number of minutes used and Save